Shipping and Returns

SHIPPING
All orders received will be shipped out in 24-48hrs. Work days are Monday to Friday 9am to 5pm. Orders on weekends are processed Monday.

AUSTRALIA
We provide free standard shipping to all our orders within Australia (5-7 business days) and $11.95 AUD for express shipping (1-2 business days).

WORLD-WIDE
All international orders over $160 come with free standard shipping. Our international shipping is $20 for standard (10-30days) $40 on express shipping (5-7days).

 

RETURNS & EXCHANGES POLICY
At Salty Dagger we want to make sure you're stoked with your order. Therefore, if you're not fully satisfied with your order or you have received the wrong item or the product is faulty, you may issue a request for a return or exchange following our policies below.
POLICIES
  1. Refunds/exchanges must be made within 14 days of receiving the package.
  2. All items must be returned in the condition in which they were received, unused and inside their original packaging.
  3. Exchanges are subject to stock availability.
  4. Sale items are non-refundable.
  5. We are not responsible for loss or damage during return shipment.
  6. The return form must be included in the return package.
  7. The return package must be tracked, if you cannot provide a tracking number a refund cannot be issued if the item is lost.
If you think meet the required criteria for a refund/exchange please email us through hello@saltydagger.com and once your refund is confirmed by us, please fill out, print and follow the instructions on this form. Then once items are received, inspected and approved by us, a refund will be issued for the returned items. If you wish to make an exchange then we will issue a refund and you may re-purchase your favourable product.
 
* Please take note that unless the item is faulty or the wrong piece, shipping costs won't be refunded and the shipping costs of returning/exchanging a product is also at the customer's own expense.